Contact Us
Get in touch
Headquarters
Address
6655 Lancer Blvd
San Antonio, TX 78219
Phone
marketing@lancerworldwide.com
Frequently asked questions
Who can purchase from RedShop?
RedShop is exclusively for Lancer Worldwide employees. Orders from outside the USA will not be processed.
What products are available?
The shop includes a curated collection of branded apparel, accessories, and limited-edition merchandise created just for our team.
How do I place an order?
Simply browse, select your items and sizes, and check out through our secure payment system.
What payment methods are accepted?
We accept all major credit cards, Google Pay, and Cash App.
Can I return or exchange an item?
No. All sales are final. Please double-check product details and sizing before you order.
When will I receive my order?
Orders typically ship within 2–3 business days, with delivery in 3–7 business days, depending on your location.
Will I receive tracking information?
Yes. Once your order is shipped, you’ll receive an email with tracking details.
What if my order is damaged or incorrect?
If your order arrives damaged or contains the wrong item, please email marketing@lancerworldwide.com within 5 days of receiving your order. We’ll do our best to resolve it quickly.
Are promo codes or discounts available?
Occasionally. Promo codes may be offered for internal events, team celebrations, or special campaigns. Enter them at checkout if applicable.
Who do I contact with questions?
Email marketing@lancerworldwide.com with any questions, and our team will get back to you within 1–2 business days.